FAQ

Last updated: August 25, 2026

What products are available?

Our store offers bath, shower, body care, skincare, haircare, fragrance, gifts, and makeup products.

Is shipping free?

Free-shipping eligibility and final charges are confirmed at checkout.

How long does an order take?

Normal processing is about 1–2 business days, followed by an estimated 2–4 business days in transit. Delivery estimates are not guarantees.

Can I return or exchange an item because I changed my mind or chose the wrong one?

Yes. Both defective and non-defective goods may be returned by mail or requested for exchange within 30 days after delivery. A non-defective item must be new, unused, in original condition, and include its original packaging, labels, and accessories.

Are there return costs?

A free return label is included in the package, and no restocking fee is charged. Obtain authorization before mailing a return.

What if an item is damaged, defective, incomplete, or incorrect?

When is a refund processed?

An approved refund is sent to the original payment method within 10 days.

Which payment methods are supported?

The live checkout currently presents credit and debit cards. The methods shown there control availability for each order.

How can I contact you?

Use the contact information at the end of this page and include the details relevant to the request.

Do you use cookies or measurement tools?

This website uses necessary cookies and may use optional Shopify analytics or similar tools for performance, experience, and advertising-effectiveness measurement when enabled. Controls may be available through the browser or consent interface.