Last updated: August 25, 2026
This policy applies to orders for bath, shower, body care, skincare, haircare, fragrance, gifts, and makeup products placed through this website.
Processing and estimated transit
Most orders are prepared in approximately 1–2 business days. After dispatch, transit is generally estimated at 2–4 business days. These timeframes are estimates rather than guarantees because carrier volume, weather, holidays, customs, and destination conditions can affect delivery.
Shipping charges and order details
Any free-shipping eligibility and the final shipping charge are shown at checkout. Please provide a complete delivery address, working email, and reachable phone number. We are not responsible for delays caused by inaccurate or incomplete information, but we will help review available options.
Tracking, delays, and delivery issues
Tracking is sent when available. If tracking stalls, a parcel appears lost, or a shipment is marked delivered but cannot be found, contact us with the order number, checkout email, tracking number, and delivery details. Carrier investigations may be required. For visible transit damage, keep the item and packaging and send clear photos or video promptly.
Restrictions
Some destinations, addresses, or products may have carrier restrictions. We may contact you when an order cannot be shipped as entered. Delivery questions should include the order number and checkout email so we can locate the purchase.
Contact
Email: youngburns17994@gmail.com
Mailing address: 3 Walnut Rd, Charleston, West Virginia, 25314, United States
Phone: (304) 588-9506